Thermostat Installation & Repair in Akron, OH
Rodger That Heating & Cooling installs and repairs thermostats across Summit and Stark counties, so your furnace, air conditioner or heat pump does what you tell it to, without a replacement pitch over a small fault.
Being sold a new system when it's only the thermostat
Plenty of homeowners around Akron have been told they need a whole new furnace or air conditioner after a ten-minute look, when the real problem was much smaller. A thermostat that's failing, loosely wired or set up for the wrong equipment can make a healthy system look broken. It won't start, it short-cycles, or it never reaches the temperature you set.
That's why a Rodger That technician checks whether the thermostat is actually calling for heat or cooling before anyone talks about the equipment. Our techs aren't paid on commission, so if a thermostat repair or replacement fixes it, that's the job you're quoted, flat, before any work starts.
A furnace blowing cold air on a winter night
When cold air comes out of the vents on a freezing night, the worry jumps straight to the pipes in the basement. Sometimes the cause is right at the thermostat: the fan switched to On instead of Auto, which keeps unheated air moving between heating cycles, dead batteries, or a setting that got changed. Other times it's a clogged filter or a dirty flame sensor at the furnace.
We test both ends, so you're not paying to replace a thermostat that was never the problem, or a furnace that only needed its thermostat fixed. Our emergency service runs around the clock for nights like that.
A heat pump that keeps leaning on expensive heat strips
A common worry about heat pumps in Northeast Ohio is the backup heat: electric heat strips that keep the house warm on the coldest days but cost far more to run. How often those strips kick on depends heavily on how the thermostat is set up, and one that isn't configured for a heat pump can call for backup heat much more than it needs to.
When we install or repair a heat pump thermostat, it's set up so the heat pump carries the load first. In a dual-fuel system, the thermostat is also what decides when your gas furnace takes over, so that hand-off happens when it makes sense for your home.
Keeping every room warm with a two-stage furnace
A two-stage furnace is supposed to spend most of the winter on its low, quiet setting, which is what keeps every room evenly warm instead of swinging between too hot and too cold. Pair it with a thermostat that isn't set up for staging and you can lose some of that comfort.
If you've upgraded your furnace, air conditioner or heat pump, we make sure the thermostat matches it, wiring included, so the equipment runs the way it was designed to. If your thermostat is already the right match, we'll tell you that too, rather than selling you a new one.
Before the technician arrives
It helps to know what kind of system you have (furnace, air conditioner, heat pump or boiler), the brand of your current thermostat, and whether the problem is with heat, cooling or both. If the screen is blank, try fresh batteries first. None of it has to be perfect. It just helps the visit get to the real problem faster.
Frequently Asked Questions
Can a bad thermostat make my furnace or AC seem broken?
Yes. A failing or misconfigured thermostat can keep your system from starting, make it short-cycle, or stop it short of the temperature you set, and all of that can look like an equipment problem. That's why we check whether the thermostat is actually calling for heat or cooling before anyone diagnoses the furnace or air conditioner, so you're never quoted for equipment that isn't the problem.
Should I repair my thermostat or replace it?
It depends on what's wrong. A loose wire, a wrong setting or dead batteries is a simple fix. A thermostat with a failing screen or controls, or one that can't properly run the equipment you have now, is usually worth replacing. We'll tell you which situation you're in and quote the job flat before any work starts.
Will a new thermostat work with my heat pump or two-stage furnace?
It will if it's chosen and set up for that equipment. Heat pumps need a thermostat that manages backup heat, and dual-fuel systems need one that knows when to hand off to the gas furnace. Two-stage and variable-capacity systems work best with a thermostat that supports staging. We match the thermostat to your system and configure it as part of the install.
Do you work with all thermostat and HVAC brands?
We service all makes and models of heating and cooling equipment, so it doesn't matter who installed your furnace, air conditioner or heat pump. Whatever thermostat goes on the wall gets matched to the equipment you actually have, and if your current one only needs a repair, we'll fix it instead of swapping it out.
Can someone come out tonight if my heat won't turn on?
Yes. Our 24-hour emergency service covers nights and weekends, because a heating system that won't respond in the middle of winter can't wait until Monday. First, check the thermostat batteries, the mode setting and the furnace switch. If the heat still won't come on, a technician will test the thermostat and the furnace and give you a flat price before any repair.
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